Cookie Policy

1. Introduction

This Cookie Policy explains how DXBMARK LLC uses cookies, web beacons, pixels, and similar tracking technologies on the DXBMARK website at https://www.dxbmark.com and related services.

This policy applies to all visitors to our website, regardless of location. Where applicable law requires prior consent for certain cookies, we will obtain your consent through a cookie consent banner before those cookies are placed. Where legally required, analytics, functional, and marketing cookies are not placed until you provide consent through the cookie banner or preferences tool.

2. What Are Cookies?

2.1 Definition

A cookie is a small file of letters and numbers that is stored on your browser or device when you visit a website. Cookies can be:

• Session Cookies: Temporary cookies that exist only during your current browsing session and are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until you manually delete them
• First-Party Cookies: Cookies set directly by DXBMARK
• Third-Party Cookies: Cookies set by third-party services (e.g., Google Analytics, Stripe, Cloudflare)

2.2 Similar Technologies

In addition to cookies, we may use:

• Web Beacons: Tiny tracking pixels placed in emails or pages
• Local Storage: Browser storage mechanisms similar to cookies
• Device Identifiers: Unique identifiers for your device
• Pixels: Small images used for tracking user actions

3. Categories of Cookies

We use cookies in the following categories:

3.1 Strictly Necessary Cookies

Purpose: Essential for website functionality and security.

Examples:

• Session management (keeping you logged in)
• Security tokens and CSRF (Cross-Site Request Forgery) protection
• Content delivery optimization
• Cookie consent preferences

Consent Required: No (these are exempt from consent requirements as they are essential to service delivery)

Duration: Session or short-term

Can Be Disabled: Disabling these cookies may prevent website features from functioning correctly.

3.2 Analytics and Performance Cookies

Purpose: Understanding how visitors use our website, identifying trends, and measuring website performance.

Examples:

• Google Analytics (traffic analysis, user behavior)
• Pageview tracking
• Session duration and bounce rate analysis
• Performance monitoring and page load times

Consent Required: Yes (in most jurisdictions) — Non-essential analytics cookies require prior opt-in consent

Duration: Typically 12–24 months

Information Collected:

• Pages visited
• Time spent on each page
• Referring website or search term
• Device and browser type
• Geographic location (approximate, where available)
• User actions and interactions
• Click data and form submissions

Third Parties Involved:

• Google LLC (USA) — Google Analytics Privacy Policy
• Other analytics providers as implemented

3.3 Functional and Preference Cookies

Purpose: Enhancing user experience by remembering preferences and choices.

Examples:

• Language preferences
• Display preferences (theme, layout, dark mode)
• Previously entered information in forms
• Feature preferences and user settings
• Account customizations

Consent Required: Yes in most jurisdictions

Duration: Typically 6–12 months

Can Be Disabled: Disabling these cookies may reduce functionality and personalization.

3.4 Marketing and Advertising Cookies

Purpose: Tracking marketing campaigns, advertising effectiveness, and user engagement.

Examples:

• Conversion tracking (measuring campaign results)
• Advertising network tracking and retargeting
• Remarketing pixels for social media platforms
• Social media tracking pixels
• Email marketing tracking and engagement measurement

Consent Required: Yes — Marketing cookies require prior explicit consent

Duration: Typically 3–12 months

Information Collected:

• Pages visited
• Actions taken (clicks, form submissions, purchases)
• Device identifiers and advertising IDs
• Advertising interaction data
• Conversion and purchase data
• User interests and engagement patterns

Third Parties Involved:

• Meta / Facebook Pixel (if applicable) — Meta Privacy Policy
• LinkedIn Insight Tag (if applicable) — LinkedIn Privacy Policy
• Google Ads / Google Marketing Platform
• Other third-party advertising networks as implemented

3.5 Security and Fraud Prevention Cookies

Purpose: Protecting the website and users from fraud, abuse, and security threats.

Examples:

• Bot detection and mitigation
• Fraud detection tokens
• Attack prevention mechanisms
• Rate limiting identifiers
• DDoS protection signals

Consent Required: Generally no (necessary for security and protection)

Duration: Session or short-term

4. How We Use Cookies

4.1 Purposes

We use cookies to:

• Enable website features (login, form data, account preferences)
• Improve performance (page load speed, content delivery optimization)
• Analyze usage patterns (popular pages, user behavior, traffic trends)
• Remember preferences (language, theme, layout, account settings)
• Measure marketing effectiveness (campaign attribution, conversions, ROI)
• Protect security (fraud detection, attack prevention, bot protection)
• Comply with legal obligations (consent records, audit logs, regulatory compliance)

4.2 Legitimate Interests

We use cookies based on legitimate interests in:

• Operating and improving our website functionality
• Understanding user needs and preferences
• Optimizing user experience and website usability
• Measuring website performance and identifying issues
• Preventing fraud, abuse, and security threats
• Complying with legal and regulatory obligations
• Tracking marketing campaign effectiveness

5. Cookie Consent Management

5.1 Consent Banner

When you first visit the DXBMARK website, you will see a cookie consent banner with options to:

• Accept All: Accept all cookies including analytics, functional, and marketing cookies
• Reject All: Reject non-essential cookies (only strictly necessary cookies will be used)
• Customise: Select which specific categories of cookies you wish to accept

5.2 Cookie Management Tool

The DXBMARK website uses Cookiebot by Usercentrics or a similar consent management platform to display cookie information, collect and store consent choices, manage cookie preferences, support withdrawal of consent, maintain consent records, and provide a cookie declaration where required.

Where legally required or configured for privacy-forward compliance, analytics, marketing, advertising, live chat tracking, and other non-essential cookies are not placed until the visitor provides consent. Strictly necessary cookies, security cookies, payment security cookies, and consent preference cookies may be used without prior consent where required to operate, secure, or provide the website or payment flow.

5.3 How to Manage Your Preferences

During First Visit:

• Use the cookie banner to accept, reject, or customise your preferences
• Your choices will be remembered for future visits

After Initial Consent:

• Click the "Cookie Settings" or "Cookie Preferences" link (typically in the website footer or header)
• Review and modify your cookie preferences at any time
• Your new choices will be implemented immediately on your next page load

5.4 Withdraw or Change Consent

You can withdraw or change your cookie consent at any time by:

1. Accessing the cookie preferences tool via the website (footer or header link)
2. Modifying your consent choices to accept or reject categories
3. Your new choices take effect immediately or on your next page load

Important: Withdrawing consent will prevent non-essential cookies from being placed on future visits, but will not automatically delete previously placed cookies from your device.

6. Cookie Inventory

The following is a summary of cookies and tracking technologies used on https://www.dxbmark.com. This list may be updated as website features evolve:

Note: Actual cookies may vary depending on website features enabled and third-party integrations. DXBMARK will maintain a current cookie list in its consent management tool where practical.

7. Third-Party Cookies

We use cookies from third-party services. These parties are:

These third parties:

• May place their own cookies on your device
• Collect data directly from your browser
• Apply their own privacy policies and terms
• May share data with their affiliates, partners, or service providers

You should review their privacy policies for details on how they use cookies and personal data.

8. Cookie Controls and Your Rights

8.1 Browser Controls

You can control cookies through your browser settings:

Google Chrome:

1. Click menu (⋮) → Settings
2. Select "Privacy and security"
3. Click "Cookies and other site data"
4. Adjust cookie settings as desired

Mozilla Firefox:

1. Click menu (☰) → Settings
2. Select "Privacy & Security"
3. Scroll to "Cookies and Site Data"
4. Adjust cookie settings as desired

Safari:

1. Click Safari → Settings (or Preferences)
2. Select "Privacy"
3. Adjust cookie settings as desired

Microsoft Edge:

1. Click menu (…) → Settings
2. Select "Privacy, search, and services"
3. Adjust cookie settings as desired

Note: Disabling cookies may prevent some website features from working correctly, including login functionality and service access.

8.2 Opt-Out Tools

Some third parties provide opt-out tools:

• Google Analytics Opt-Out: Google Analytics Opt-Out Browser Extension
• Network Advertising Initiative Opt-Out: NAI Opt-Out Tool
• Digital Advertising Alliance Opt-Out: DAA Opt-Out Tool

8.3 Do Not Track Signals

Some browsers include "Do Not Track" (DNT) signals. DXBMARK does not currently respond to Do Not Track signals, but we do respect your cookie consent preferences set through our consent management tool.

8.4 Your Rights

You have the right to:

• Know what cookies are used on our website
• Accept or reject non-essential cookies before they are placed
• Change your cookie preferences at any time
• Access information about your cookie consent choices and history
• Request deletion of previously placed cookies
• Withdraw consent at any time

9. Data Protection and Privacy

9.1 Data Collected Through Cookies

Personal data collected through cookies and related technologies includes:

• IP address (sometimes partially anonymised)
• Browser and device information (user agent, operating system)
• Approximate geographic location (country or city level)
• Pages visited and content accessed
• User actions and interactions (clicks, form submissions)
• Timestamps of website visits and page load times
• Referral source (where you came from)
• Device type and screen resolution

9.2 Data Processing

Personal data from cookies is processed in accordance with our Privacy Policy at https://www.dxbmark.com/legal/privacy-policy/. For details on:

• How we use cookie data
• International data transfers and storage locations
• Data retention periods
• Your data protection rights
• How to exercise data subject rights

Please review our full Privacy Policy.

9.3 Security Measures

We implement security measures to protect cookie data including:

• Encryption of data in transit (TLS/SSL)
• Secure storage with access controls
• Regular security reviews and updates
• Confidentiality obligations for staff handling cookie data

10. Retention and Deletion

10.1 Cookie Retention Periods

Cookies are retained for different periods depending on type and purpose:

Exact retention depends on the cookie purpose and regulatory requirements.

10.2 Deleting Cookies

You can delete cookies from your browser:

Google Chrome:

1. Click menu (⋮) → More tools → Clear browsing data
2. Select "Cookies and other site data" and choose your time range
3. Click "Clear data"

Mozilla Firefox:

1. Click menu (☰) → Settings → Privacy & Security
2. Scroll to "Cookies and Site Data"
3. Click "Clear Data"

Safari:

1. Click Safari → Clear History
2. Select your desired time range
3. Click "Clear History"

Microsoft Edge:

1. Click menu (…) → Settings → Privacy, search, and services
2. Click "Clear browsing data"
3. Select "Cookies and other site data"
4. Click "Clear now"

Important: Deleting cookies will clear your stored preferences and require new consent on your next visit to the website.

11. Email Communications

11.1 Email Tracking

We may include tracking pixels (web beacons) in marketing emails to:

• Measure email open rates
• Track which links were clicked
• Identify user engagement and preferences
• Improve email content and relevance

This information helps us improve email communications and send more relevant content.

11.2 Opting Out of Email Tracking

You can:

• Disable image loading in your email client (this prevents pixel tracking)
• Unsubscribe from marketing emails using the unsubscribe link in any email
• Update your email preferences in your account settings
• Contact privacy@dxbmark.com to manage your email preferences

12. Cookie Policy Updates

12.1 Changes to This Policy

We may update this Cookie Policy to:

• Reflect changes in cookie technology and industry practices
• Implement new cookies or remove unused ones
• Comply with legal and regulatory changes
• Improve transparency and clarity

12.2 Notification

Material updates will be communicated by:

• Posting the updated policy on our website at https://www.dxbmark.com/legal/cookie-policy/
• Updating the "Last Updated" date on this page
• For significant changes, may require new consent through the cookie banner

Continued use of the website constitutes acceptance of updated cookie policies.

13. International Considerations

13.1 GDPR (European Union)

Under the General Data Protection Regulation (GDPR), non-essential cookies require prior explicit consent. Our consent management tool complies by:

• Obtaining affirmative opt-in consent before placing non-essential cookies
• Providing granular consent options by category
• Recording and respecting individual consent choices
• Allowing easy withdrawal of consent at any time
• Maintaining records of consent for compliance

13.2 UK GDPR and PECR

The Privacy and Electronic Communications Regulations (UK PECR) and UK GDPR require similar protections for UK website visitors. DXBMARK complies with:

• Prior consent requirements for marketing cookies
• Transparency about cookie use
• User rights to withdraw consent
• Data security and privacy protections

13.3 CCPA (California)

Under the California Consumer Privacy Act (CCPA), California residents have rights to:

• Know what cookies and similar technologies are used
• Opt-out of certain data collection and sale
• Request deletion of cookie-related data
• Non-discrimination for exercising privacy rights

Where CCPA/CPRA applies, California residents may have rights to know, access, correct, delete, and opt out of certain sharing or sale of personal information. DXBMARK does not sell personal data. California residents can manage applicable cookie preferences through our cookie banner and preferences tool.

13.4 Other Jurisdictions

Where applicable law in your jurisdiction provides greater protections regarding cookies and tracking technologies, those rights are preserved and we will comply accordingly.

For visitors from the United Arab Emirates, Gulf Cooperation Council countries, Egypt, the United Kingdom, the European Union, and similar jurisdictions, DXBMARK applies a privacy-forward consent approach by providing transparent cookie information, allowing users to accept, reject, or customise non-essential cookies, and preventing analytics or marketing cookies from loading before consent where legally required or configured by region.

Where Google tags, Google Analytics, Google Ads, or similar Google services are enabled, DXBMARK may use Google Consent Mode together with Cookiebot by Usercentrics to manage tag behavior based on visitor consent choices.

The actual cookie inventory should be maintained through Cookiebot's scan and declaration functionality and reviewed when website tools, plugins, payment methods, chat tools, forms, analytics, or integrations change.

14. Frequently Asked Questions

14.1 Are cookies necessary?

Strictly necessary cookies are essential for website functionality (login, security, form data). Non-essential cookies enhance experience but are not required for basic functionality. You can decline non-essential cookies and still use most website features, though some personalization and tracking features will be limited.

14.2 Will cookies work if I use a VPN?

VPNs may interfere with cookie placement or tracking in some cases, as cookies are typically associated with your browser session and device. Using a VPN may affect website personalization or tracking accuracy, but does not prevent cookies from being stored.

14.3 Can cookies be used for harmful purposes?

Cookies themselves cannot execute code, download files, or cause direct harm. They can only store information. However, DXBMARK commits to using cookies only for legitimate purposes in accordance with this policy and applicable law. If you believe cookies are being used inappropriately, please contact privacy@dxbmark.com.

14.4 How do I know if cookies are placed?

You can inspect cookies through your browser's developer tools:

1. Right-click on the website page → Inspect (or press F12)
2. Go to the "Application" or "Storage" tab
3. Select "Cookies" in the left sidebar to view all cookies stored for that website
4. You can see cookie name, value, domain, path, expiration, and other details

14.5 Are third-party cookies safe?

Third-party cookies are set by external services and companies, not DXBMARK directly. We select third-party partners carefully based on their privacy and security practices. However, you should review their privacy policies to understand how they use data. You can also block third-party cookies through browser settings if desired.

14.6 Can I block cookies from specific providers?

Yes, through your browser settings you can:

• Block all third-party cookies
• Block cookies from specific domains
• Create exceptions for trusted sites
• Use privacy-focused browser extensions

Refer to your browser's settings for detailed instructions on cookie blocking and management.

15. Contact Information

15.1 Questions About Cookies

For questions about this Cookie Policy or our use of cookies, contact:

DXBMARK Privacy Team privacy@dxbmark.com

General Legal Enquiries legal@dxbmark.com

Support support@dxbmark.com

15.2 Cookie Preferences Management

To manage your cookie consent preferences at any time:

Cookie Preferences Tool: Visit the cookie settings link at the bottom of https://www.dxbmark.com (typically in the footer)

Alternatively, contact privacy@dxbmark.com to request preference changes.

16. Definitions

• Cookie: A small file stored on your device containing data
• Consent: Your affirmative agreement to place cookies or tracking technologies before they are deployed
• Strictly Necessary: Cookies essential to website functionality and security
• Analytics: Cookies that measure website performance, user behavior, and traffic
• Functional / Preference: Cookies that enhance user experience through remembering settings and preferences
• Marketing / Advertising: Cookies that track marketing campaigns, conversions, and user engagement for advertising
• First-Party Cookie: Cookies set directly by DXBMARK on our domain
• Third-Party Cookie: Cookies set by external service providers (analytics, advertising, etc.)
• Retention: The period cookies remain stored on your device before expiring
• Web Beacon / Pixel: Tiny image or tracking code placed in emails or pages to track user actions
• Local Storage: Browser-based storage mechanism similar to cookies but with larger capacity

17. Mandatory Rights Preservation

This Cookie Policy does not override or limit any mandatory rights you may have regarding cookies, tracking technologies, or privacy under applicable data protection or privacy laws in your jurisdiction. Where local law provides greater protection regarding cookies and tracking, those rights are preserved and we will comply accordingly.

End of Cookie Policy

Website: https://www.dxbmark.com Privacy: https://www.dxbmark.com/legal/privacy-policy/ Contact: privacy@dxbmark.com