DXBMARK
GET IN TOUCH

Let's BuildSomething Great.

Ready to start your project, ask a question, or reach the right department? Contact DXBMARK through the form below or use the direct channels provided. Most business inquiries are reviewed within one business day during operating hours, with consideration for time zone differences.

Phone & WhatsApp

UAE Support
+971 50 512 1583WhatsApp & Calls
+971 58 893 1217Calls only
Egypt Office
+20 127 357 4131WhatsApp only

Hours of Operation

Monday – Saturday09:00 – 18:00
SundayClosed
GST — Gulf Standard Time (UAE / GMT+4)

Operating hours are listed in Gulf Standard Time.

Registered Address

DXBMARK LLC

30 N Gould St, Ste R

Sheridan, Wyoming 82801

United States

Wyoming LLC · Operating globally from UAE

Global Operations

Worldwide Service

Providing custom engineering, automation, and managed hosting solutions to clients globally from our operations hub in the UAE.

Supporting businesses across UAE, Egypt, and international digital markets.

Contact by Department

Generalinfo@dxbmark.comGeneral inquiries
Salessales@dxbmark.comProjects & pricing
Supportsupport@dxbmark.comTechnical support
Accountsaccounts@dxbmark.comBilling & invoices
Privacyprivacy@dxbmark.comData protection
Legallegal@dxbmark.comLegal matters

Send a message

Please fill in your details and select the nature of your request to continue.

1. Contact Details

2. Message Routing

FAQ

Questionsbeforeyoucontactus?

Here are the answers most clients look for before starting a project, requesting support, or contacting the right department. For direct help, email support@dxbmark.com.

01

Will you help solve my business problem?

We start by understanding the core challenge before proposing any technical implementation or custom services.
  • Business goal identification
  • Operational workflow review
  • Technical gap identification
  • Practical recommendations
If we are not the right fit for your project, we will tell you directly.

Question 1 of 8

02

Do I need a full technical brief before contacting you?

No. A brief outline of what you want to build, improve, automate, or resolve is enough to start. We will help define the requirements.
  • Business goal
  • Current system or website
  • Timeline
  • Main challenge

Question 2 of 8

03

What happens after I submit the contact form?

Our team reviews your inquiry, routes it to the correct department, and responds with the next practical step, usually within one business day.
  • Review request
  • Route to the right team
  • Reply with next step
  • Ask for missing details if needed

Question 3 of 8

04

Can you improve an existing website, system, or workflow?

Yes. We review existing applications, cloud configurations, integrations, and hosting setups to determine the most cost-effective path forward.
  • Audit current setup
  • Identify friction
  • Recommend optimize / rebuild / integrate
  • Prioritize quick wins

Question 4 of 8

05

What type of projects can you handle?

We deliver software engineering, SaaS platforms, cloud infrastructure, managed hosting, web systems, portals, CRM integrations, and automation workflows.
  • Websites and web apps
  • SaaS and portals
  • Automation and workflows
  • Cloud, hosting, integrations

Question 5 of 8

06

How do we handle customer data?

We use customer information only for agreed service purposes.
  • Service delivery
  • Support
  • Billing and security
  • Project operations
We do not sell personal data or use it for unrelated marketing.
Read the Privacy Policy.

Question 6 of 8

07

Do we train AI on client data?

No. We do not use client personal, payment, confidential project, production, or customer-owned business data to train public AI models.
AI-assisted workflows must follow the applicable agreement, privacy rules, security requirements, and customer authorization.
Security StatementandPrivacy Policy

Question 7 of 8

08

Do you have a refund or cancellation policy?

Yes. Refund and cancellation terms depend on the service type, payment stage, and the written agreement.
  • Depends on service type
  • Depends on project stage
  • Written agreement controls
  • Started work may be non-refundable
Custom project deposits, setup, onboarding, discovery, and development fees may be non-refundable once work has started, unless required by law or agreed otherwise.
Read the Refund and Cancellation Policy.

Question 8 of 8

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